A little more about Teresa
Teresa is a User Experience Designer with over 15 years of experience in strategy, visual design, interaction design, information architecture, usability, and front-end development. Due to her wide range of skills as a generalist, she is a strong “utility player”, enabling her to act as a hands-on lead for interdisciplinary teams and fill multiple roles as needed to best suit the team and project.
Teresa has spent the majority of her career specializing in web-based applications and consulting with companies both large and small across a broad range of industries. She has more recently delved into cross-channel customer experience and service design. She currently works for Wells Fargo as a Customer Experience Lead
Teresa will share some tips and tricks she has learned along the way for creating a collaborative team working environment by opening lines of communication, encouraging cross-disciplinary education, and helping the team to maintain focus on the product and customer